Privacy Policy

1. GENERAL

a. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from truveda.co.in (the “Site”).

b. We collect your personal information in order to provide and continually improve our products and services.

c. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

d. All partner firms and any third-party working with or for Us, and who have access to personal information, will be expected to read and comply with this policy. No third party may access or process sensitive personal information held by Us without having first entered into a confidentiality agreement.

e. Narayani values your privacy concerns and want you to understand the types of information we collect, how we use that information, how we secure it, and whether we share it. When you use our website, you agree to our collection, use, disclosure, and transfer of information as described in this policy, so please review it carefully. This policy applies to Narayani.

2. INFORMATION WE COLLECT

We automatically collect certain information about you when you access or use our websites or transact business with us, including:

a. Log Information: We collect information about your use of our websites, such as the type of browser you use, access times, pages viewed, your IP address and the referring link through which you accessed our websites.

b. Transaction Information: When you purchase or return a product, we collect information about the transaction, such as product details and the date and location of the purchase/return.

c. Information Collected by Cookies and Other Tracking Technologies: We may use cookies and other tracking technologies to collect information about you when you interact with our websites or emails, including information about your browsing and purchasing behavior. We may combine this information with other information we collect about you and use it for various purposes, such as improving our websites and your online experience, understanding which areas and features of our sites are popular, counting visits, understanding campaign effectiveness, tailoring our communications with you, determining whether an email has been opened and links within the email have been clicked and for other internal business purposes.

3. HOW WE USE INFORMATION

a. We use the information we collect primarily to provide, maintain, protect and improve our current products and services.

b. We use the information collected through this website as described in this policy and we may use your information to:

I. Improve our services, Site and how we operate our businesses;

II. Understand and enhance your experience using our Site, products and services;

III. Personalize our products or services and make recommendations;

IV. Provide and deliver products and services you request;

V. Process, manage, complete, and account for transactions;

VI. Provide customer support and respond to your requests, comments, and inquiries;

VII. Create and manage the online accounts you manage on our Website;

VIII. Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;

IX. Communicate with you about promotions, upcoming events and news about products and services;

X. We may process your personal information without your knowledge or consent where required by applicable law or regulation for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences;

XI. Protect, investigate and deter against fraudulent, unauthorized or illegal activity.

4. DATA TRANSFER

a. Information about our user is an important part of our business and we take due care to protect the same.

b. We share your data with your consent or to complete any transaction or provide any product or service you have requested or authorized. We also share data with our affiliates and subsidiaries, with vendors working on our behalf.

c. We may employ other companies and individuals to perform functions on our behalf. The functions include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring credit risk, and providing customer service.

d. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by applicable data protection laws.

e. We release account and other personal information when we believe is appropriate to comply with the law, enforce or apply our conditions of use, and other agreements, protect the rights, property or safety of Us, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

5. COOKIES

a. To optimize our web presence, we use cookies. These are small text files stored on your computer’s main memory. These cookies are deleted after you close the browser. Other cookies remain on your computer (long-term cookies) and permit its recognition on your next visit. This allows us to improve your access to our site. This helps us to learn more about your interests, and provide you with essential features and services and for additional purposes, including:

I. Keeping track of items stored in your shopping basket.

II. Conducting research and diagnostics to improve the content, products, and services.

III. Preventing fraudulent activity.

IV. Improving security.

b. Our cookies allow you to take advantage of some of our essential features. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your shopping basket, proceed to checkout, or use any products or services that require you to sign in.

c. Approved third parties also may set cookies when you interact with Our services.

d. Third parties include search engines, providers of measurement and analytics services, social media networks, and advertising companies.

e. Third parties use cookies in the process of delivering content, including ads relevant to your interests, to measure the effectiveness of their ads, and to perform services on behalf of Us.

f. You can prevent the storage of cookies by choosing a “disable cookies” option in your browser settings. But this can limit the functionality of our services.

6. SECURITY

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

7. SHARING OF PERSONAL INFORMATION

We do not share your personal data with anyone except as described in this Privacy Policy.

8. Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. CHILDREN

If you are under 18, or the age of majority in the jurisdiction in which you reside, you may only use Our Website with the consent of your parent or legal guardian. In any case, We will not be liable for any cause of action that arose due to non-compliance with this section.

10. CHANGES TO THIS POLICY

We may change this policy from time to time. If we make any changes to this policy, we will change the “Last Updated” date above. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such revised policy.

Contact Details:

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at truveda83@gmail.com or by mail using the details provided below:

C/o. Ayucare Ayurvedic Store GF-1,
Mangal Murti Complex, Paldi, Ahmedabad,
Gujarat – 380007
+9898006354 / 9825612889