Return & Refund Policy

RETURN OF PRODUCT

1. Returns are acceptable with the replacement of the products or reversal of full amount paid by the customer within 7 days of receipt of the product. However, returns are limited to following cases:

2. In case of damaged or defective products: Do not worry, if upon delivery of the product, you find that the product is received in the damaged condition immediately notify our Customer Care team at+9898006354 / 9825612889 or email us at truveda83@gmail.com, we will refund, or send a replacement product, depending on your preference after necessary verification. The contents of your shipment and the original packing must be returned along with damaged or defective products should be in the sealed pack.

3. In case of different product dispatched: Do not worry, if upon delivery of the product, you discover that we have dispatched a different product, immediately notify our Customer Care team at+9898006354 / 9825612889 or email us at truveda83@gmail.com. We will refund, or send a replacement product, depending on your preference. The contents of your shipment and the original packing must be returned along with the products should be in the sealed pack.

REFUND OF PAYMENT

We will initiate your refund within 7 working days of our confirmation. However, it may take 15 to 30 working days to get it credited/reflected in your bank or credit card account statement as this involves inter-bank refund procedures which may take time.

If you have any questions about our cancellation, return & refund policy, please contact us via email at truveda83@gmail.com